Campaign 22V-281

Rearview camera may not display the rearview image due to a software error

View NHTSA filingAll Daimler Vans campaigns
Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V281000. Text as published by NHTSA.
Vehicles covered

8 product lines are covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 7, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-281
MakeModelModel yearsComplaints on this component
FreightlinerSprinter 15002019 to 20210
FreightlinerSprinter 25002019 to 20210
FreightlinerSprinter 35002019 to 20210
FreightlinerSprinter 45002019 to 20210
Mercedes-BenzSprinter 15002019 to 20210
Mercedes-BenzSprinter 25002019 to 20215
Mercedes-BenzSprinter 35002019 to 20211
Mercedes-BenzSprinter 45002019 to 20211
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.