Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Dec 26, 2019 to Sep 26, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-083 | Feb 12, 2026 | Transmission control valve may fail and cause the rear wheels to lock up | Powertrain | 1,055 | Software update |
| 24V-797 | Oct 24, 2024 | Transmission control valve may fail and cause the rear wheels to lock-up | Powertrain | 463,295 | Software update |
| 21V-985 | Dec 16, 2021 | 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to… | Tires | 626 | Repair or modification |
| 21V-115 | Feb 25, 2021 | Affected tires were cured for too long during production | Tires | 33,838 | Part replacement |
| 20V-792 | Dec 17, 2020 | Seat belt brackets may not be secured to the seat frame in the front-row center seating position | Seat belts | 624,216 | Inspection |
| 20V-684 | Nov 5, 2020 | Vehicles may have been manufactured with Continental tires that were overcured | Tires | 7,516 | Part replacement |
| 20V-650 | Oct 22, 2020 | One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving | Powertrain | 42 | Part replacement |
| 20V-446 | Jul 30, 2020 | Diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the… | Airbags | 769 | Part replacement |
| 20V-116 | Feb 27, 2020 | Bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load | Brakes | 20,352 | Part replacement |
| 19V-888 | Dec 12, 2019 | Battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection… | Electrical system | 350,371 | Part replacement |
| 19V-837 | Nov 21, 2019 | Fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system | Fuel system | 502 | Part replacement |
| 19V-814 | Nov 14, 2019 | When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet | Seat belts | 556,399 | Not stated |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
732 complaints on file, page 1 of 37.
Vehicle is hard shifting and has the following error codes. Engine P0700 Transmission Control Moduel Requested, test not passed Transmission P0747 Transmission control solenoid Valve 1 stuck on- Test failed. Warning indicator requested. Very concerned to be driving this vehicle.
NHTSA complaint 11767138have notice that the car jerks hard from time to time and when try to accelerate the car does a quick/short stop then accelerates hards very jerky. Also I smell coolant and my check engine light came on..
NHTSA complaint 117668641) The vehicle experienced a rear axle/rear-wheel lock-up after the recall-related repair was performed and the same diagnostic codes associated with the initial repair reportedly returned. 2)The rear axle/rear wheels locked while the vehicle was being driven on the highway, creating a significant loss-of-control and collision hazard. A sudden drivetrain/axle lock-up at highway speed causes the vehicle to stop or behave unpredictably, potentially resulting in a severe collision 3) Yes. Huffines Chevrolet performed the initial recall-related repair and subsequently the same diagnostic codes reportedly returned after said repair 4) The vehicle has been inspected by 2 Chevrolet dealerships, including Huffines Chevrolet and El Dorado Chevrolet/Motors. The matter has also been reported to GM Customer Assistance under Case No. 110236243 5) Yes. Diagnostic codes associated with the recall-related issue were present when the vehicle was initially taken to Huffines Chevrolet on August 10, 2026. Huffines performed recall-related repairs, including replacement of the transmission module as part of the attempted repair. After the vehicle was returned, the problem recurred. On August 28, 2026, while driving on the highway, the rear axle/rear wheels locked, and the same diagnostic codes reportedly returned.
NHTSA complaint 11766697I have notice that the car jerks hard from time to time and when try to accelerate the car does a quick/short stop then accelerates hards very jerky.
NHTSA complaint 11764779While driving I lost the power steering on the vehicle. I took my truck to a chevy dealership and scheduled an appointment for the following day. I research the problem and found that there was a Customer Satisfaction Program bulletin (N252515590) issued covering this specific issue for my trucks model year but it did not cover my specific VIN. I contacted Chevrolet Customer Assistance and they told me to file a complaint with NHTSA.
NHTSA complaint 11764335rear axle locks up and transmission goes into limp mode , this happens when slow speed under acceleration, this happens almost any time in traffic , at stop light , acceleration to freeway. a safety issue, shows a p0700 code and p2729 code , engine service code light goes on , T/C and skid lights. also happen at hard brakes in traffic lights or fast slow downs
NHTSA complaint 11764253What component or system failed or malfunctioned, and is it available for inspection upon request? The A/C condenser and the vehicle battery failed. The failed components are available for inspection upon request. How was your safety or the safety of others put at risk? The A/C failure causes the driver's side to blow warm air, creating severe window fogging and reducing visibility in extreme weather, while the electrical/battery failure compromises vehicle operation and safety features. Has the problem been reproduced or confirmed by a dealer or independent service center? The A/C issue matches General Motors Technical Service Bulletin PIT5767A, caused by an internally bypassing condenser due to a mispositioned block-off plate. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been officially inspected by a manufacturer representative, but the defect aligns with known GM manufacturing specifications under bulletin PIT5767A. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Symptoms appeared suddenly with the air conditioning losing performance (driver's side blowing significantly warmer than the passenger side) alongside concurrent battery and electrical system failures.
NHTSA complaint 11764002The contact owns a 2020 Chevrolet Silverado. The contact stated that while driving between 20 mph and 60 mph, the vehicle shudders a lot while accelerating. The vehicle was taken to an independent mechanic where it was diagnosed with a failure in the transmission. The contact stated he contacted a dealer where they confirmed the failure but stated there are no recalls nor TSBs related to the failure, although there are recalls for different model vehicles that have the exact same transmission as the contact's vehicle. The contact referenced TSB 19-NA-121 (powertrain); however, the VIN was not included in the repair. The contact stated he could feel the shaking shuddering. The manufacturer was notified of the failure. The vehicle was not repaired.
NHTSA complaint 11763486Body to frame ground cables corroded in half two different times within about 6 months. First time engine wouldn’t start had to have it towed to dealer for repair, over 30 codes were shown when this happened. Next incident some of my lights were working intermittently and my steering was rendered inoperable for 20 to 30 seconds at a time making it impossible to steer the vehicle, several codes were found when this happened, I drove the truck to a Chevrolet dealer for repair. Both repairs were deemed to be corroded ground cables. Chevrolet has a “customer appreciation program” covering 2019-2024 Silverado trucks but for some reason my VIN number doesn’t land in the program even though it has the same issues that are covered for the other silverados.
NHTSA complaint 11762918While driving my 2020 Chevrolet Silverado 1500, the braking system suddenly malfunctioned without any prior warning. When I released the accelerator, the vehicle began slowing as though the brakes were being applied even though I was not pressing the brake pedal. When I attempted to brake normally, the vehicle did not stop as expected and braking ability was significantly reduced. The red BRAKE warning, ABS warning, traction/ESC warnings, and check engine light illuminated. The dashboard displayed “Brake System Failure – 43 MPH Top Speed,” “Service ESC,” and “Service Trailer Brake System.” Because of the reduced braking ability, I stopped the vehicle and had it transported by flatbed tow to a Chevrolet dealership rather than continue driving it. The Chevrolet dealer inspected the vehicle and documented diagnostic trouble codes P25A2 and C053D. The dealer stated that the Brake System Control Module requested the warning light and that updated software was available to address these codes. The dealer reprogrammed the Brake System Control Module according to a GM technical service bulletin. No mechanical brake components were replaced. I was charged $362.95 for the diagnosis/reprogramming. I am reporting this because the failure occurred suddenly while the vehicle was being driven and resulted in significantly reduced braking ability, creating a serious risk of a crash. The vehicle had approximately 74,221 miles at the time of the incident. The dealer repair invoice documenting the codes and repair is available upon request.
NHTSA complaint 11762914Rear windows water leak. May caue electrical issues and mold in the cab
NHTSA complaint 11762450Motor blew up. 6.2 L87. 2020 silverado 90000 miles, this will be the 4th motor
NHTSA complaint 11762248Vehicle came to abrupt stop with no warning and no reason. There was not a vehicle in front of me, nor behind me when this occurred. If there had been a vehicle coming behind me there would have been a collision.
NHTSA complaint 11762037Complete brake system, master cylinder, pads, rotors. Only 75000+- miles. Morning start and the brakes are locked up. Had to get towed and the entire system needed to be replaced. So after several days and almost $5,000 I started driving home. After about 5 miles something fell off the front brakes and bounced along underneath but I was close to home so I continued and didn't need to apply the brakes until my driveway and then a terrible grinding sound. Called the dealer (Modern Chevrolet) Winston-Salem NC. Turns out the Einsteins who did the work forgot to tighten the bolts holding the rotor and one fell out and the other one was grinding against the wheel. So another extended stay at the dealership to correct this, a new wheel and correction to the brake components.
NHTSA complaint 11762018While stopped at a highway red light, the vehicle jolted forward and numerous dash lights came on, including messages saying “Brake System Failure, Service ESC, Service Trailer Brake, Service Parking Brake, Engine Power Reduced, Power Steering Reduced.” This is the first time any of these messages have ever appeared. This made the vehicle incredibly difficult to steer and the braking ability was almost non-existent. Had this happened one minute earlier or later, a multi-vehicle and potentially fatal accident would likely have occurred. Vehicle was towed to a dealer who confirmed the error messages and severely reduced performance. To me, this seems consistent with GM service bulletins PIT5730 and 20-NA-073. The dealer, however, is quoting me $3,700 to repair the master cylinder and electronic control braking module. Whatever the case, this absolutely needs to be upgraded to a recall before this happens to somebody at the wrong time.
NHTSA complaint 11761729My 2020 high country with a 6.2 l is 6 months away from the recall. Driving on the interstate with my family coming out of devil's Tower lost all power!!. I just replaced my motor at 60000 miles total engine loss catastrophic bearing failure!! This is the exact sameproblem from the 2021-2024 recall on the GMC 6.2liter
NHTSA complaint 11761440Vehicle sent alert on phone saying battery critically low, then the vehicle started having fuel gauge issue and started lurching. Shut the vehicle down saw a P129F in the alerts. Checked battery vehicle was a no start. Luckily near a shop so it wasn't catastrophic and was able to r eplace the fuel pump control module and it instantly started. This part NEEDS to be recalled it is a safety hazard that chevy does not aknowledge
NHTSA complaint 11761424Engine defect,I was driving down Claiborne ave.,and my truck just cut off while I was doing 50 mph with my daughter in the truck with me,an 18 wheeler came real close to running in the back of me,also my fuel door popped out,I brought it to West Bank gmc lagacy and got it fixed,this will be my 2nd time getting this same part fixed.
NHTSA complaint 11760490The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the infotainment center intermittently went black, and there was water leaking into the vehicle through the top and lower center of the front windshield and the rear windshield. The vehicle was taken to a dealer, where the rear windshield was replaced without a diagnostic being performed; however, the failures persisted. Additionally, the side view mirrors intermittently failed to unfold when starting the vehicle. The contact stated that while driving approximately 40 MPH, white smoke emitted from the exhaust, the vehicle hesitated, and it lost power. The Check Engine warning light illuminated, along with "Service Electronic Stability Control", "Trailer Brake System", "Steering Assist Reduced", "Service Brake Assist", and "Brake System Failure" messages, and the vehicle failed to exceed 40 MPH. The vehicle was towed to a second dealer, Arcadia Chevrolet Buick (210 S Brevard Ave, Arcadia, FL 34266), where it was diagnosed that the lifter and torque converter had failed. The lifter and torque converter were replaced, and the system was flushed. Approximately 800 miles later, the engine failed again. The vehicle was towed to an independent mechanic, who diagnosed that the torque converter and transmission had fractured. The torque converter and transmission were replaced; however, the warning lights and messages illuminated again, and the vehicle continued to hesitate when driven over 42 MPH. After being parked for a few days, the warning lights were no longer illuminated and the mirrors opened, but the engine hesitation persisted. The vehicle was not further diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
NHTSA complaint 11760384On July 22, 2026 took truck to dealership for oil change and reported getting random (trailer brake, power steering) service alarms. Was told it might be a ground strap issue and was sent on my way. After investigating, there is a GM service bulletin (#23-NA-201) on the issue but does not cover my truck. After a week of vacation, began driving truck again and alarms became more frequent, including loss of power steering and jerking of steering wheel while driving. Arranged with dealership to replace the ground strap (at my expense). By the time they could schedule, the alarms were constant and the truck had completely lost power steering. One of the power steering failures nearly resulted in an accident while turning.
NHTSA complaint 11760322Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.