Complaints about the 2021 Freightliner Business Class M2 peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Truck, diesel, 4x2, built in Mexico. Owner complaints on file from Jun 13, 2023 to May 3, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-760 | Nov 4, 2025 | Axle clamp fasteners may be loose, which can result in a loss of vehicle control | Suspension | 18,783 | Repair or modification |
| 23V-299 | Apr 26, 2023 | Vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn | Stability and traction control | 266 | Part replacement |
| 22V-919 | Dec 12, 2022 | Vehicles are equipped with tires that are not compatible with their 8.25-inch rims | Tires | 49 | Part replacement |
| 22V-817 | Nov 1, 2022 | Brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC)… | Driver assistance | 219,390 | Software update |
| 22V-118 | Mar 2, 2022 | Brake drum may contact the hub assembly, causing the brake drum to crack | Brakes | 11 | Not stated |
| 21V-369 | May 19, 2021 | Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach | Steering | 8,482 | Part replacement |
| 21V-326 | May 7, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 9,662 | Part replacement |
| 21V-256 | Apr 12, 2021 | Steering arm and tie rod bolts may have a defective seam that can fracture | Steering | 12,470 | Part replacement |
| 21V-018 | Jan 20, 2021 | On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened | Brakes | 133 | Repair or modification |
| 20V-807 | Dec 21, 2020 | Hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in… | Brakes | 80 | Repair or modification |
| 20V-660 | Oct 27, 2020 | Steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle | Suspension | 1,411 | Part replacement |
| 20V-527 | Sep 1, 2020 | Engine harness wires may chafe at various locations around the air compressor and the frame rail | Electrical system | 9,665 | Repair or modification |
| 20V-466 | Aug 7, 2020 | Engine harness may contact and chafe at various locations around the air compressor and the frame rail | Electrical system | 5,374 | Repair or modification |
| 20V-214 | Apr 14, 2020 | Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road | Lighting | 63,175 | Inspection |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
NHTSA complaint 11586756Meritor T-Case coating has failed internally. Coating has come off and is clogging the oil pump pick up tube. This can lead to catastrophic failure of the transfer case components.
NHTSA complaint 11526800Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.