Complaints over time
Complaints about the 2019 Gillig LOW Floor peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Gillig LOW Floor
Body and fuel not decoded. Owner complaints on file from Sep 9, 2019 to Sep 9, 2019.
Recall campaigns covering this model year1223k vehicles or units across those campaigns
Owner complaints1Close to the median 2019 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2019 Gillig LOW Floor name seat belts
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
12 recall campaigns cover the 2019 Gillig LOW Floor
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-076 | Feb 11, 2025 | Rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall | Equipment | 91 | Part replacement |
| 23V-740 | Nov 3, 2023 | Transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power | Powertrain | 4,286 | Repair or modification |
| 22V-548 | Jul 28, 2022 | Battery packs may develop a coolant leak internally, causing the battery pack to short circuit | Electrical system | 184 | Part replacement |
| 22V-436 | Jun 17, 2022 | EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning | Electrical system | 169 | Repair or modification |
| 22V-276 | Apr 25, 2022 | Rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position | Electrical system | 592 | Software update |
| 21V-352 | May 14, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 4,428 | Part replacement |
| 20V-392 | Jul 2, 2020 | Shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist | Steering | 531 | Part replacement |
| 20V-342 | Jun 10, 2020 | Rear suspension lower control rods may experience fatigue failure due to stiffened end bushings | Suspension | 3,728 | Not stated |
| 20V-239 | Apr 29, 2020 | Thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially… | Fuel system | 275 | Part replacement |
| 20V-179 | Mar 25, 2020 | Circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and… | Electrical system | 8,224 | Part replacement |
| 19V-451 | Jun 14, 2019 | Temperature and vibration stresses may cause the tempered glass roof hatch to shatter | Structure | 25 | Part replacement |
| 19V-193 | Mar 8, 2019 | Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights | Lighting | 965 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Gillig LOW Floor
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 9, 2019Failure Aug 8, 20193,100 milesWinter Garden, FLSeat belts
I DRIVE BUSES FOR DISNEY WORLD AND THEY HAVE JUST GOT SOME NEW BUSES WITH NEW SEATS AND TWO PART SEAT BELTS. THE WAY THE LAP BELT AND SHOULDER BELT HOOK TOGETHER CAUSE THEM TO TWIST WHICH ALLOWS THE SHOULDER BELT TO JAM IN THE RETURN GUIDE NOT ALLOWING THE BELT TO FULLY RETRACT AND HOLD PROPERLY.I HAVE BEEN WRITTEN UP FOR NOT WEARING MY BELT PROPERLY BUT THIS IS A BELT ISSUE AND A MAJOR SAFETY CONCERN IF THE BELT WILL NOT FULLY RETRACT IT WILL NOT FULLY OPERATE IN A COLLISION. I HAVE SHOWED THIS TO A MANAGER AND ANOTHER WROTE ME UP FOR NOT WEARING IT PROPERLY.THIS NEVER OCCURS ON THE SEAT BELTS THAT ARE ONE PIECE AND CAN NOT TWIST. *TR
NHTSA complaint 11254141
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 22-13-2008 Jun 23, 2022 · Service Bulletin/Repair Instructions
Bus exhibits Fault Code indicating Charging issue. This issue may occur intermittently dependent on temperature in area of the voltage regulator - FS-2021-001 Feb 8, 2021 · Service Bulletin/Repair Instructions
Certain Buses built with Kissling floor mounted toe switches may be susceptible to premature failure. - CSB 032 (AVAIL t May 12, 2020 · Service Bulletin/Repair Instructions
AVAIL technologies Service Bulletinn - During tSimma VNA2-USB J1939/J1708 Adapter (VNA2) enters a state where it is unable to determine the baud rate of the J1939 data bus and is unable to read J1939 messages. In some cases, dashboard warning lights and uns… - FS-2019-02 May 6, 2019 · Service Bulletin/Repair Instructions
Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
Source: NHTSA manufacturer communications files.