By year
Owner complaints about Gillig vehicles peaked at 3 in 2021
Owner complaints filed with NHTSA, 1996 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Gillig
The complete NHTSA record for Gillig vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Gillig recalls are filed by Gillig.
Owner complaints in the last five years113 on file in all, across 11 models
Recall campaigns11625 in five years
Severity index7.7Crash, fire, injury or death per 100 complaints
Investigations8108 service bulletins
Components
Suspension draws the most owner complaints about Gillig vehicles, 14% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The LOW Floor has the most complaints of any Gillig model
Every Gillig model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| LOW Floor | 1997 to 2026 | 7 | 14.3 | 314 | 11 |
| Phantom | 1984 to 2009 | 1 | 0.0 | 74 | 13 |
| 29 Foot LOW Floor | 1997 to 2008 | 1 | 0.0 | 5 | 12 |
| School BUS | 1985 to 2002 | 1 | 0.0 | 0 | 9 |
| LOW Floor 29 Foot | 2011 to 2022 | 0 | None | 14 | 0 |
| Motorhome Chassis | 1987 to 1991 | 0 | None | 5 | 0 |
| LOW Floor Electric | 2020 to 2021 | 0 | None | 4 | 0 |
| 35 AND 40 Foot LOW Floor | 1997 to 2008 | 0 | None | 3 | 0 |
| BRT | 2020 to 2021 | 0 | None | 2 | 0 |
| BUS | 1998 to 2002 | 0 | None | 2 | 0 |
| LOW Floor 29' | 2001 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Gillig product
- 26V-190 Mar 26, 2026
Rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating
Equipment · 6 vehicles - 26V-144 Mar 12, 2026
High voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating
Electrical system · 424 vehicles - 26V-142 Mar 12, 2026
Air compressor intake pipe may contact and damage the fuel line
Fuel system · 3,568 vehicles - 25V-913 Dec 29, 2025
Rear axle upper torque rod fasteners may have been improperly tightened
Suspension · 97 vehicles - 25V-870 Dec 16, 2025
Retractors may not lock, preventing the wheelchair from being properly secured
Adaptive equipment · 4 vehicles - 25V-868 Dec 15, 2025
Emergency exit window latch may fail, allowing the window to open during a crash
Structure · 6 vehicles - 25V-203 Apr 1, 2025
High voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit
Electrical system · 27 vehicles - 25V-076 Feb 11, 2025
Rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall
Equipment · 91 vehicles - 24V-959 Dec 20, 2024
High voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL)
Electrical system · 332 vehicles - 24V-958 Dec 20, 2024
Fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail
Electrical system · 201 vehicles
Source: NHTSA ODI recalls file.