Complaints over time
Complaints about the 2026 Gillig LOW Floor by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Gillig LOW Floor
Bus, electric, built in United States. Owner complaints on file from Aug 25, 2026 to Aug 25, 2026.
Recall campaigns covering this model year23,992 vehicles or units across those campaigns
Owner complaints1Not enough peers on file
Severity index0.02026 buss average 0.0
First 24 monthsOpenWindow has not closed yet
Components
100% of complaints about the 2026 Gillig LOW Floor name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2026 Gillig LOW Floor
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-144 | Mar 12, 2026 | High voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating | Electrical system | 424 | Software update |
| 26V-142 | Mar 12, 2026 | Air compressor intake pipe may contact and damage the fuel line | Fuel system | 3,568 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Gillig LOW Floor
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 25, 2026Failure Aug 21, 2026Derwood, MDService brakes
This complaint involves Gillig all-electric transit buses, model years 2024–2026, and a recurring failure of the electric air compressor supplying the air brake system. When the compressor fails, system air pressure drops, resulting in automatic application of the brakes. Unlike a conventional combustion-engine drivetrain, the all-electric drivetrain can continue producing sufficient torque to allow the driver to power through the automatically applied brakes, particularly when the low-air condition occurs while the bus is in motion. This condition has resulted in overheated brakes, damaged axle assemblies, and, most seriously, a wheel-end fire. Fortunately, the fire was extinguished when the bus returned to the maintenance facility. This appears to be a recurring condition affecting multiple buses rather than an isolated component failure. To my knowledge, Gillig is aware of the issue and has progressed through multiple versions of the electric air compressor, reportedly now at approximately a fourth-generation design, yet the safety issue has not been resolved. The failure identified in this complaint was reported to Gillig. Gillig subsequently provided Montgomery County with a seven-page diagnostic procedure that must be completed before warranty action or other corrective measures are considered. Given the recurring failures and the potential consequences, including brake overheating, axle damage, and fire, I believe this condition warrants NHTSA review as a potential safety defect. I respectfully request that NHTSA's Office of Defects Investigation evaluate this matter and consider an on-site inspection. The failure condition and affected buses can be demonstrated and documented at our maintenance facility. I believe an on-site evaluation would assist NHTSA in determining whether this represents a systemic safety defect and whether corrective action, including potential recall action, is warranted. Fleet Contact - Frank.Grzymala@montgomerycountymd.gov
NHTSA complaint 11759345
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.