AutoStatsIQ
Data through Oct 2026
Model year

2016 Infiniti QX60 Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (1)Bulletins (135)
Recall campaigns covering this model year23.3M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Infiniti QX60 Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2016 Infiniti QX60 Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Infiniti QX60 Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
21V-774Oct 4, 2021Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive…Engine and cooling7,634Software update
16V-244Apr 26, 2016In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or…Airbags3,296,947Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 Infiniti QX60 Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • DP22005 Defect petition, Electrical system
      Pedestrian alert sounds
      Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    135 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • ITB09-063C Apr 13, 2026 · Service Bulletin/Repair Instructions
      CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St…
    • ITB12-011R Mar 30, 2026 · Service Bulletin/Repair Instructions
      TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU)…
    • ITB23-023A Feb 20, 2025 · Service Bulletin/Repair Instructions
      AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 20…
    • ITB19-024D Sep 19, 2024 · Service Bulletin/Repair Instructions
      DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
    • ITB13-052E May 20, 2024 · Service Bulletin/Repair Instructions
      INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-006D May 20, 2024 · Service Bulletin/Repair Instructions
      CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB10-029C May 20, 2024 · Service Bulletin/Repair Instructions
      CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB19-013E Apr 13, 2024 · Service Bulletin/Repair Instructions
      AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-009H Apr 30, 2024 · Service Bulletin/Repair Instructions
      WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-007I Apr 30, 2024 · Service Bulletin/Repair Instructions
      REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB09-039K Apr 29, 2024 · Service Bulletin/Repair Instructions
      WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB12-011Q Jan 22, 2024 · Service Bulletin/Repair Instructions
      TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-001E Dec 13, 2023 · Service Bulletin/Repair Instructions
      FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB14-011G Apr 17, 2023 · Service Bulletin/Repair Instructions
      REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB03-051Q Apr 5, 2023 · Service Bulletin/Repair Instructions
      HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB19-024C Mar 9, 2023 · Service Bulletin/Repair Instructions
      DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB19-013D Mar 9, 2023 · Service Bulletin/Repair Instructions
      AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-008D Mar 29, 2023 · Service Bulletin/Repair Instructions
      CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-007H Feb 27, 2023 · Service Bulletin/Repair Instructions
      REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB10-067C Feb 22, 2023 · Service Bulletin/Repair Instructions
      WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB09-039J Feb 27, 2023 · Service Bulletin/Repair Instructions
      WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB22-041 Nov 23, 2022 · Service Bulletin/Repair Instructions
      DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease los…
    • ITB12-072I Nov 9, 2022 · Service Bulletin/Repair Instructions
      ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-008C Sep 27, 2022 · Service Bulletin/Repair Instructions
      CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB12-072H May 31, 2022 · Service Bulletin/Repair Instructions
      INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-001D Jun 17, 2022 · Service Bulletin/Repair Instructions
      FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB22-015 Apr 5, 2022 · Service Bulletin/Repair Instructions
      SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the e…
    • ITB19-024B Apr 26, 2022 · Service Bulletin/Repair Instructions
      DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB12-072G Mar 15, 2022 · Service Bulletin/Repair Instructions
      INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB22-006 Feb 9, 2022 · Service Bulletin/Repair Instructions
      BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ig…
    • ITB17-042E Feb 7, 2022 · Service Bulletin/Repair Instructions
      DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-001C Feb 16, 2022 · Service Bulletin/Repair Instructions
      FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-052D Feb 22, 2022 · Service Bulletin/Repair Instructions
      INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-044J Feb 7, 2022 · Service Bulletin/Repair Instructions
      EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-006C Feb 22, 2022 · Service Bulletin/Repair Instructions
      CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB19-013C Jan 26, 2022 · Service Bulletin/Repair Instructions
      AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB14-011F Jan 26, 2022 · Service Bulletin/Repair Instructions
      REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB10-029B Jan 26, 2022 · Service Bulletin/Repair Instructions
      CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • NTB03-074P Dec 7, 2021 · Service Bulletin/Repair Instructions
      HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-033C Dec 7, 2021 · Service Bulletin/Repair Instructions
      CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB03-051P Dec 7, 2021 · Service Bulletin/Repair Instructions
      HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB16-012D Jun 7, 2021 · Service Bulletin/Repair Instructions
      INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB15-026D Jun 7, 2021 · Service Bulletin/Repair Instructions
      SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB13-008B Jun 9, 2021 · Service Bulletin/Repair Instructions
      CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-001B May 27, 2021 · Service Bulletin/Repair Instructions
      FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB15021A Mar 29, 2016 · Service Bulletin/Repair Instructions
      SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace th…
    • ITB13-052C Mar 12, 2021 · Service Bulletin/Repair Instructions
      INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    • ITB17-041A Mar 11, 2021 · Service Bulletin/Repair Instructions
      VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
    • ITB16-012C Mar 15, 2021 · Service Bulletin/Repair Instructions
      INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB16-003A Mar 16, 2021 · Service Bulletin/Repair Instructions
      INFINITI; REPLACING LOST INTELLIGENT KEYS FOR APPLICABLE 2016 MODEL YEAR VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB15-026C Mar 16, 2021 · Service Bulletin/Repair Instructions
      INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB15-023A Mar 16, 2021 · Service Bulletin/Repair Instructions
      2016 INFINITI; REGISTRATION OF NEW I-KEYS WHEN ORIGINALS ARE MISSING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB19-024A Mar 5, 2021 · Service Bulletin/Repair Instructions
      DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-042D Mar 1, 2021 · Service Bulletin/Repair Instructions
      INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB16-021B Mar 17, 2021 · Service Bulletin/Repair Instructions
      THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB17-005A Mar 12, 2021 · Service Bulletin/Repair Instructions
      BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
    • ITB16-006A Mar 24, 2021 · Service Bulletin/Repair Instructions
      INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB12-011P Mar 10, 2021 · Service Bulletin/Repair Instructions
      TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB19-013b Feb 3, 2021 · Service Bulletin/Repair Instructions
      AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    • ITB12-076d Jan 4, 2021 · Service Bulletin/Repair Instructions
      POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
    Source: NHTSA manufacturer communications files.
    About service bulletins