Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 5, 2018 to Sep 18, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-425 | Jun 4, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 87,649 | Part replacement |
| 17V-290 | May 1, 2017 | LED ceiling lights may produce excessive heat | Lighting | 13,049 | Part replacement |
| 16V-560 | Jul 27, 2016 | When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in… | Electrical system | 3,085 | Not stated |
| 16V-305 | May 20, 2016 | Weight ratings on the tire labels are incorrect | Equipment | 26 | Label or owner notice |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE HANGERS WERE MISALIGNED WHEN THE RV WAS MANUFACTURED. AS A RESULT, THE VEHICLE WOULD NOT MOVE IN A STRAIGHT PATH WHILE BEING HAULED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO LEBANON RV CENTER (443 TOTT ST, LEBANON, TN 37087, (615) 784-4334) TO HAVE THE RV REPAIRED. THE RV WAS REPAIRED; HOWEVER, APPROXIMATELY ONE YEAR LATER WHILE DRIVING 55-60 MPH, THE FRONT DRIVER'S SIDE WHEEL ON THE RV SEPARATED FROM THE AXLE. ADDITIONALLY, THE LUG NUTS SEEMED TO HAVE BEEN SHEARED OFF OF THE WHEEL HUB. THE MANUFACTURER SUPPLIED THE REPLACEMENT WHEEL AND TIRES FOR THE RV. APPROXIMATELY TWO WEEKS LATER, THE FRONT WHEELS ON THE RV SEPARATED FROM THE WHEEL HUB WITH THREE OF THE LUG NUTS SHEARED OFF AS BEFORE. THE WHEEL SEPARATION FROM THE WHEEL HUB WAS EXPERIENCED A THIRD TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
NHTSA complaint 11256378TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE TRAILER'S BLACK WATER TANK DETACHED WHILE DRIVING. THE CONTACT CALLED CAMPING WORLD OF HILLSBORO (LOCATED AT 6503 SE ALEXANDER ST, HILLSBORO, OR 97123, (866) 913-9967) AND LEFT A VOICE MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. VEHICLE GETTING DIAGNOSED.*JB SAFETY RECALL REPORT ATTACHED. *JB
NHTSA complaint 11204842TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER HAULED BY A 2006 FORD F-150. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE LIGHTS IN THE CAMPER. THE DEALER (CAMPING WORLD OF BARTOW, 7400 FL-60, BARTOW, FL 33830, (888) 763-2383) CAME OUT TO REPAIR THE LIGHTS AND NOTICED THAT THERE WAS A SHORT IN THE WIRES. THE DEALER REPLACED ALL THE LIGHTS AND TOOK ALL THE OLD LIGHTS TO BE RETURNED TO THE LIGHT MANUFACTURER. THE CONTACT STATED THAT JAYCO WOULD NOT REPLACE THE WIRING BECAUSE NO ONE WOULD COME OUT AND VERIFY WITH A LETTER THAT THE WIRE SHORTAGE OCCURRED WITHOUT THE OLD BULBS. THE CONTACT DID NOT SIGN OFF ON THE REPAIRS DONE BY THE DEALER. *BF *BF *JB CARFAX CANNOT PROCESS THIS REQUEST.*JB *DT*JB *DT COMMAND LIGHT RECALL.*JB
NHTSA complaint 11152498I HAVE NOW CONTACTED MANTECA TRAILER 4 TIMES. EACH TIME THEY TOLD ME THEY WOULD "LOOK UP MY ACCOUNT AND GET BACK TO YOU". I HAVE YET TO HEAR BACK AND I AM EXTREMELY FRUSTRATED. THE RECALL IS FOR LED LIGHTS THAT MAY CATCH FIRE SO WE DO NOT FEEL SAFE USING THE TRAILER. I PAID 27,000 DOLLARS FOR SOMETHING I CAN'T USE. PLEASE HELP.
NHTSA complaint 11114983TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. WHILE ATTEMPTING TO OPERATE THE CEILING LIGHTS, AN ABNORMAL PLASTIC BURNING ODOR WAS DETECTED INSIDE THE CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALBANY RV, 48 RENSSELAER AVE, LATHAM, NY 12110, (518) 459-4695) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE ALBANY RV DEALER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE; HOWEVER, THERE WERE OTHER REPAIRS THAT WERE TO BE COMPLETED AND THOSE PARTS WERE NOT AVAILABLE. THERE WAS NO MILEAGE.
NHTSA complaint 11099974Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.