Model year

2018 Jayco Travel Trailer White Hawk

Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 17, 2019 to Mar 29, 2023.

Recall campaigns covering this model year188k vehicles or units across those campaigns
Owner complaints44.0 times the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Jayco Travel Trailer White Hawk peaked in 2019, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52201922020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

75% of complaints about the 2018 Jayco Travel Trailer White Hawk name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
3
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2018 Jayco Travel Trailer White Hawk

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Jayco Travel Trailer White Hawk
CampaignFiledSubjectComponentVehiclesRemedy
21V-425Jun 4, 2021Regulator may fail, causing an increase in propane pressureEquipment87,649Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Jayco Travel Trailer White Hawk

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Mar 29, 2023Failure Sep 17, 2022Stagecoach, NVBody

    Tha front cap appears to be moving or the body is flexing too much. This is causing the sides to come out of the front trim moulding. If this happens going down the highway while in tow it could cause the side of the trailer to be torn off.

    NHTSA complaint 11514502
  2. Filed Jan 22, 2022Failure Jan 17, 2022Folsom, CASuspension

    A weld failed on a spring hanger in the suspension to the frame on the passenger side rear axle. It dropped down and shifted the front axle which destroyed the front axle causing the wheel bearings to get hot and weld together. The trailer is currently at an RV Repair Shop being repaired. If we had not noticed this when we did, it could have caused a fire or accident on the highway. The RV Repair Shop which is repairing our problem had this same issue in their shop two weeks prior. The trailer has not been inspected by anyone other than the RV Repair Shop. There was no warning of this incident until the wheel started smoking.

    NHTSA complaint 11448463
  3. Filed Nov 25, 2019Failure Oct 18, 2019Denver, COSuspension

    2018 JAYCO WHITE HAWK TRAILER. CONSUMER WRITES IN REGARD TO SAFETY ISSUES CONCERNING BENT AXLES THAT CAUSES TIRES TO BLOWOUT. *AS THE CONSUMER STATED THE MANUFACTURER WAS WILLING TO REPLACE THE AXEL BUT, WITH THE SAME PARTS THAT FAILED PREVIOUSLY. THE CONSUMER STATED THE DEALER CHECKED OTHER VEHICLES OF THE SAME MAKE AND MODEL ON THE LOT AND THEY ALSO HAD BENT AXLES. *JS

    NHTSA complaint 11281156
  4. Filed Oct 17, 2019Failure Jul 31, 201910,000 milesSouth Windsor, CTSuspension

    TL* THE CONTACT OWNS A 2018 JAYCO WHITE HAWK. WHILE DRIVING 25 MPH, THE CONTACT WAS INFORMED THAT THERE WAS SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE CAMPER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRACKETS THAT ATTACH THE SPRING HANGERS TO THE FRAME FRACTURED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT A MECHANIC. NEW BRACKETS THAT HOLD THE SPRING HANGERS WERE WELDED ONTO THE FRAME. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. *LN *DT PHOTOS ATTACHED *JB*JB*DT*JB

    NHTSA complaint 11269226
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Source: NHTSA manufacturer communications files.