Complaints over time
Complaints about the 2013 Keystone Bullet peaked in 2015, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 Keystone Bullet
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 1, 2015 to Sep 6, 2016.
Recall campaigns covering this model year41.27M vehicles or units across those campaigns
Owner complaints2Close to the median 2013 trailer
Severity index0.02013 trailers average 6.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2013 Keystone Bullet name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2013 Keystone Bullet
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 16V-600 | Aug 15, 2016 | Affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired | Equipment | 51,585 | Not stated |
| 13V-338 | Aug 2, 2013 | Mounting fasteners for the stabilizer jacks may fail causing the jack to become loose and separate from the vehicle | Equipment | 2,336 | Part replacement |
| 13V-155 | Apr 23, 2013 | If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged | Equipment | 6,561 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 Keystone Bullet
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Sep 6, 2016Failure Aug 30, 201612,000 milesSeagoville, TXElectrical system, Service brakes
I EXPERIENCED A PROBLEM WITH MY TRAILER BRAKES WHILE ON A TRIP. MY BRAKE CONTROLLER SHOWED THAT THERE WAS A SHORT IN THE WIRING. WHILE IT SHOWED A SHORT I HAD NO BRAKES. THE PROBLEM EVENTUALLY CLEARED UP. WHEN I GOT HOME I STARTED CHECKING OUT THE BRAKE WIRING UNDER MY TRAILER. ALTHOUGH I DID NOT FIND THE SOURCE OF THE SHORT I DISCOVERED THAT KEYSTONE USED 14 GAUGE WIRE FOR THE WIRING TO THE BRAKES. THE AXLES AND BRAKES ARE MANUFACTURED BY DEXTER AXLES. DEXTERS SERVICE MANUAL SPECIFICALLY RECOMMENDS THAT A TRAILER UNDER 30 FEET WITH FOUR BRAKES USE A MINIMUM OF 12 GAUGE WIRE.MY TRAILER MEETS THAT CRITERIA.I DO NOT THINK THAT THE UNDERSIZED WIRE CAUSED MY PROBLEM. BUT IT IS APPARENT THAT KEYSTONE IS USING A SMALLER GAUGE WIRE TO SAVE MONEY IRREGARDLESS OF WHAT THE INDUSTRY STANDARDS ARE. THIS COULD POSSIBLY CAUSE BRAKING PROBLEMS. AS A CONSUMER I KNOW THAT MY BRAKES WORK BUT BECAUSE OF THE UNDERSIZED WIRING I DO NOT KNOW HOW WELL THEY MIGHT WORK IF THE WIRING WAS SIZED PROPERLY.
NHTSA complaint 10903773 - Filed Jul 1, 2015Failure Apr 23, 2013Rainier, ORRecreational vehicle/trailer
CPSC: X1530922A. KEYSTONE BULLET. CONSUMER STATED WHEN COOKING INSIDE THE TRAILER, THE RANGE HOOD CAUSES THE SMOKE ALARM TO GO OFF, DUE TO FUMES AND ODORS BECOME AIRBORNE IN THE CABIN. *SS UPDATED 10/07/15*LJ UPDATED 11/07/2017*CN
NHTSA complaint 10732105
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.