2016 Kia Soul EV

7 complaints on file, page 1 of 1.

1. Filed Sep 18, 2023Failure Sep 18, 2023129,000 milesLanham, MD12v/24v/48v battery

   The contact owns a 2016 Kia Soul EV. The contact stated that on several occasions while the vehicle was on the charging port, the vehicle failed to hold the charge and only displayed an 83 percent charge. Additionally, the contact stated that when the vehicle was fully charged, the energy percentage display rejected and while driving after a full charge, the percentage displayed at 70 percent after driving approximately 25 MPH. An unknown warning light was intermittently illuminated. The contact then stated that while driving at undisclosed speed, there was a burning odor throughout the vehicle. The contact was concerned for his safety while operating the vehicle. The vehicle was taken to the dealer however, the appointment was rescheduled for diagnostic test on October 18, 2023. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

   NHTSA complaint 11545156
2. Filed Jun 30, 2019Failure Jun 11, 201925,532 milesPhoenix, AZPower train, Service brakes

   AUTOMATIC TRANSMISSION WAS PLACED INTO PARK AFTER DRIVING. THE CAR INDICATED IT WAS IN PARK, HOWEVER THE CAR ROLLED - IT WAS NOT IN PARK. APPLYING THE FOOT BRAKE WORKED. APPLYING THE PARKING BRAKE WORKED, HOWEVER THE GEARSHIFT DID NOT ENGAGE PARK PROPERLY.

   NHTSA complaint 11228534
3. Filed Nov 10, 2018Failure Nov 8, 201815,181 milesDover, DEUnknown or other

   THE HORN AND ALARM DONT WORK EVEN WHEN I SET THE ALARM THERES NO BEEP JUST FLASHES AND IVE PRESS THE HORN MULTIPLE TIMES AND IT DOESN'T MAKE A SOUND THIS OCCUR DURING DRIVING AND AFTER WHILE I WAS STATIONARY JUST TO CHECK

   NHTSA complaint 11150663
4. Filed Sep 13, 2018Failure Sep 10, 201820,781 milesCulver City, CAPower trainCrash

   BACKED UP DRIVEWAY TO PARK CAR IN GARAGE. PUT CAR IN "PARK". GOT OUT TO CLEAR PARKING SPACE IN GARAGE. TURNED AROUND TO SEE CAR ROLLING DOWN DRIVEWAY INTO WALL- WHILE IN "PARK".

   NHTSA complaint 11129274
5. Filed Oct 12, 2017Failure Oct 12, 20178,731 milesTampa, FLVisibility/wiper

   SUNROOF COLLAPSED WHILE DRIVING TO SCHOOL IN THE MORNING WITHOUT ANY SIGNIFICANT CHANGE OF TEMPERATURE.

   NHTSA complaint 11033137
6. Filed Jul 15, 2017Failure Jul 15, 201714,500 milesCulver City, CAPower train

   AFTER PUTTING THE CAR IN PARK AND TURNING IT OFF, THE CAR STARTED ROLLING. I STOPPED THE CAR, TURN IT ON, PUT IT IN DRIVE, THEN TURNED IT BACK OFF. IT ROLLED AGAIN (IN A RELATIVELY FLAT PARKING STRUCTURE.) I NORMALLY SET THE PARKING BREAK SO I'M NOT SURE WHEN THIS MAY HAVE STARTED.

   NHTSA complaint 11005488
7. Filed Mar 16, 2017Failure Mar 16, 20171,250 milesCartersville, GAUnknown or other

   CHARGING PORT CAN AUTOMATICALLY LOCK THE CHARGING CONNECTOR, MAKING IT IMPOSSIBLE TO REMOVE WITHOUT DAMAGE OCCURRING, IF NOT DONE CORRECTLY. OF COURSE, THIS ONLY OCCURS WITH THE VEHICLE STATIONARY AT A CHARGING STATION. (I UNDERSTAND THIS IS NOT UNUSUAL ON ELECTRIC CARS BECAUSE IT IS SUPPOSED TO KEEP PEOPLE FROM REMOVING IT WHILE THE CAR IS CHARGING SO THEY CAN CHARGE THEIR CAR.) I HAVE OWNED THE CAR FOR ONE MONTH AND IT HAS HAPPENED TWO TIMES. BOTH TIMES, "ONE" OF THE MANY THINGS I TRIED UNLOCKED IT BUT I'M NOT EXACTLY SURE WHAT RESOLVED IT. I HAVE BEEN UNABLE TO LOCATE ANYTHING IN THE OWNER'S MANUAL TELLING ABOUT THE POSSIBILITY OF LOCKING THE CHARGING PORT AND ONLINE SEARCH HAS ONLY RESULTED IN OTHERS SAYING THEY HAVE EXPERIENCED THE SAME PROBLEM BUT NOTHING FROM KIA MOTOR COMPANY ABOUT WHAT RESOLVES THE ISSUE...NISSAN LEAF OWNER'S MANUAL CLEARLY TELLS HOW TO LOCK AND UNLOCK THE CHARGING PORT BUT I FIND NOTHING MENTIONED ABOUT IT IN MY KIA MANUAL...ROADSIDE ASSISTANCE ONLY SENDS A TOW TRUCK DRIVER APPROXIMATELY AN HOUR AFTER THE CALL IS MADE AND THE DRIVER KNOWS LESS ABOUT THE CAR THAN THE OWNER. I BELIEVE THERE IS THE POSSIBILITY THIS COULD BE A SERIOUS PROBLEM, IN AN EMERGENCY OR NOT, WHETHER IT RESULTS IN INJURY TO THE PERSON OR DAMAGE TO THE VEHICLE.

   NHTSA complaint 10966252