Complaints over time
Complaints about the 2017 KTM 390 Duke peaked in 2020, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 KTM 390 Duke
Motorcycle, gasoline, built in India. Owner complaints on file from Jun 3, 2019 to Feb 20, 2020.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints31.5 times the median 2017 motorcycle
Severity index0.02017 motorcycles average 8.5
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2017 KTM 390 Duke name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2017 KTM 390 Duke
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 KTM 390 Duke
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Feb 20, 2020Failure Jun 13, 20187 milesCoplay, PAEngine
TL* THE CONTACT OWNS A 2017 KTM 390 DUKE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALWAYS MENTIONED THAT THE OIL PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT AFTER 10 MINUTES THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO MENTIONED THAT ON A DIFFERENT OCCASION, THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS TAKEN TO SCOTT POWERSPORTS, INC 1675 PA-309, COOPERSBURG, PA 18036 (610) 282-4800 WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO ASSISTANCE WAS GIVEN. THE FAILURE MILEAGE WAS APPROXIMATELY 7.
NHTSA complaint 11310385 - Filed Jan 23, 2020Failure Sep 19, 20191,200 milesFairfax, VAEngine
THE COOLANT IN THE RESERVOIR TANK BECOMES EMPTY WHEN DRIVING THE MOTORCYCLE FOR AROUND 100-130 MILES IN NORMAL CONDITIONS. THERE SEEMS TO BE AN ISSUE WITH THE VALVE SEPARATING THE ENGINE OIL AND THE COOLANT. DUE TO THIS ISSUE, THE COOLANT LEAKS INTO THE ENGINE AND CAUSES ISSUES LIKE HIGH ENGINE TEMPERATURES, MURKY ENGINE OIL DUE TO MIXING WITH COOLANT, HEAVY SMOKE FROM THE EXHAUST. THIS SEEMS TO BE A WIDER PROBLEM IN MANY OF THE DUKE 390 FROM WHAT WE HAVE READ ONLINE FROM OTHER DUKE 390 OWNERS. THIS WAS A MANUFACTURING DEFECT IN SOME OF THE MODELS.
NHTSA complaint 11301449 - Filed Jun 3, 2019Failure Jun 1, 20191,975 milesMeridian, IDFuel/propulsion system
WHEN IN MOTION, AND GEARING DOWN, AS I PULL IN THE CLUTCH THE RPMS DROP. AS THEY DO, THE BIKE WILL INTERMITTENTLY STALL. THIS IS A CONTINUOUS ISSUE. THERE IS NO DIFFERENCE BETWEEN RUNNING COLD OR HOT. ALSO, THIS BIKE WAS JUST BOUGHT FROM PREVIOUS OWNER. THE TITLE IS NOT YET SIGNED OVER TO ME.
NHTSA complaint 11217655
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.