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Mack CXU

Every Mack CXU model year on file, 2006 to 2018. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years51 involved a crash, fire, injury or death
Model years132006 to 2018
Recall campaigns14Distinct campaigns listing it
Service bulletins2,927Summed across model years
By model year

The 2009 model year drew the most complaints, 3, 60% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

012320062008320102012201420162018
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Structure leads the Mack CXU complaint record

Owner complaints across all model years, by component.

Structure
2
Trailer hitches
2
Suspension
1
Engine and cooling
1
Powertrain
1
Source: NHTSA ODI complaints file.
Model years

The record for each Mack CXU model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mack CXU by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2018Not decoded0NoneNone00301
2017Not decoded0NoneNone00299
2016Heavy truck10.03311305
2015Not decoded0NoneNone01281
2014Not decoded0NoneNone01254
2013Not decoded0NoneNone01206
2012Not decoded0NoneNone00185
2011Not decoded0NoneNone00176
2010Heavy truck1100.010071223
2009Heavy truck30.012031176
2008Not decoded0NoneNone73194
2007Not decoded0NoneNone30173
2006Not decoded0NoneNone10154
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mack CXU

  • 15V-025 Jan 22, 2015
    Affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of…
    Brakes · 349 vehicles
  • 14V-208 Apr 18, 2014
    Hazard warning lights may fail
    Lighting · 44k vehicles
  • 14V-205 Apr 18, 2014
    White conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes
    Lighting · 1,342 vehicles
  • 14V-078 Feb 21, 2014
    While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and…
    Electrical system · 70k vehicles
  • 12V-434 Sep 6, 2012
    Short in the fog light circuit may cause the low beam headlight circuit to cut out
    Electrical system · 3,864 vehicles
  • 11V-370 Jul 21, 2011
    Mack trucks is recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a…
    Powertrain · 475 vehicles
  • 11V-209 Mar 31, 2011
    There may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification
    Trailer hitches · 808 vehicles
  • 10V-536 Oct 27, 2010
    Rear hold-down brackets that secure the battery box lid may be rotated too far forward, which may restrict the battery box lid from properly seating
    Electrical system · 1,760 vehicles
  • 07V-531 Nov 19, 2007
    On certain trucks, the bolts that attach the steering gear to the frame may not have been tightened to the specified torque
    Steering · 1,058 vehicles
  • 07V-497 Oct 23, 2007
    On certain trucks equipped with a saf holland simplex fifth wheel, the lever arm pivot bolt may have been over tightened
    Trailer hitches · 950 vehicles
Source: NHTSA ODI recalls file.