Model year

2017 Mack CXU

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Mack CXU by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2017 Mack CXU

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Mack CXU

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    299 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • CBR 2573-1 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
    • CBR 2362-3 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Carrier Nut Adhesive Change.
    • CBR 2246-5 032026 Mar 2, 2026 · Service Bulletin/Repair Instructions
      CBR - Z Spring Bracket Wear.
    • M0302 022026 Feb 1, 2026 · Emissions
      Emissions - Mack Trucks has determined that certain vehicles equipped with a model year (“MY”) 2017-2018 MP7 engine may not meet California and Federal Regulations (CARB).
    • CBR 820-9 202601 Jan 8, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
    • CBR 2107-22 202601 Jan 7, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
    • CBR 2171-11 202511 Nov 22, 2025 · Service Bulletin/Repair Instructions
      CBR - Mack Temperature Sensor Troubleshooting Guide
    • CBR 407 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
      CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
    • CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
      CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
    • CBR 2464-1 202505 May 1, 2025 · Service Bulletin/Repair Instructions
      Mack Chassis - Rear Axle Overheat
    • CBR 2107-21 202505 May 27, 2025 · Service Bulletin/Repair Instructions
      Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
    • CBR 445- 11 202505 May 1, 2025 · Service Bulletin/Repair Instructions
      Vehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved Filters - US17+OBD16 toUS21+OBD23
    • CBR 170-8 202505 May 28, 2025 · Service Bulletin/Repair Instructions
      Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)
    • M0350 202504 Apr 2, 2025 · Emissions
      ER - Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 VGT and Turbo Compound (TC) engines are not meeting California and EPA emissions standards, or Mack cannot confirm i…
    • CBR-2449 202503 Mar 12, 2025 · Service Bulletin/Repair Instructions
      Cummins Exhaust Aftertreatment System (EATS) catalysts may experience cracking, which may be attributed to excessive vertical vibration in the exhaust stack. To mitigate this issue, a modification to the exhaust stack length is required.
    • CBR-561 202503 Mar 6, 2025 · Service Bulletin/Repair Instructions
      If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659􀁡Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
    • CBR-2016 202412 Dec 3, 2024 · Service Bulletin/Repair Instructions
      Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
    • CBR-997 202411 Nov 14, 2024 · Service Bulletin/Repair Instructions
      Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
    • M0310 202410 Oct 25, 2024 · Emissions
      EMISISON RECALL - SCR Replacement.
    • CBR-570 202409 Sep 20, 2024 · Service Bulletin/Repair Instructions
      CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
    • CBR-407 202409 Sep 13, 2024 · Service Bulletin/Repair Instructions
      CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
    • CBR-2391 202408 Aug 6, 2024 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
    • CBR-561 202408 Aug 13, 2024 · Service Bulletin/Repair Instructions
      CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
    • CBR-343 202408 Aug 28, 2024 · Service Bulletin/Repair Instructions
      CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
    • CBR-2350 202407 Jul 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2383 202406 Jun 19, 2024 · Service Bulletin/Repair Instructions
      CBR - Accelerator Pedal: Inspection Instructions
    • CBR-2139 202405 May 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to reso…
    • M0310 202405 May 28, 2024 · Emissions
      Emission Recall: Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or Mack cannot confirm its comp…
    • M0303 202405 May 28, 2024 · Emissions
      Emission Recall: Mack Trucks has determined that certain vehicles equipped with a model year (“MY”) 2017-2018 MP8 VGT engines may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time nec…
    • CBR-1008 202404 Apr 22, 2024 · Service Bulletin/Repair Instructions
      CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
    • CBR-2350 202402 Feb 21, 2024 · Service Bulletin/Repair Instructions
      CBR -Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2347 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
    • CBR-202 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
    • CBR-2014 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
    • CBR-2333 202401 Jan 18, 2024 · Service Bulletin/Repair Instructions
      CBR: TGW Will Not Connect After SIM Card Replacement
    • EC0028M 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
      Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
    • M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
      TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne…
    • CBR-206 202310 Oct 12, 2023 · Service Bulletin/Repair Instructions
      CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
    • U113 202309 Sep 28, 2023 · Service Bulletin/Repair Instructions
      Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
    • U112 202309 Sep 28, 2023 · Service Bulletin/Repair Instructions
      Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
    • U111 202309 Sep 28, 2023 · Service Bulletin/Repair Instructions
      Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.
    • CBR-570 202309 Sep 22, 2023 · Service Bulletin/Repair Instructions
      CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
    • M-258-014 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
      TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
    • M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Barksdale Leveling Valve, Leak Test
    • M-141-001 202308 Aug 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Air Restriction Indicator
    • CBR-2303 202307 Jul 1, 2023 · Service Bulletin/Repair Instructions
      CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
    • SLM23-005 May 31, 2023 · Service Bulletin/Repair Instructions
      Service Literature Published and Released in May, 2023
    • KC-331-Ver6 May 22, 2023 · Service Bulletin/Repair Instructions
      CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
    • KC-503-Ver3 May 17, 2023 · Service Bulletin/Repair Instructions
      CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
    • KC-2229-Ver2 May 10, 2023 · Service Bulletin/Repair Instructions
      CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
    • KC-474-Ver5 May 2, 2023 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
    • M-170-003 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Vibration Diagnostics
    • M-170-001 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Stock Vehicle Storage and Maintenance
    • M-170-002 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
    • S7627 Feb 28, 2023 · Service Bulletin/Repair Instructions
      Mack MMD Alternator Pulley
    • KC-2165 Feb 10, 2023 · Service Bulletin/Repair Instructions
      Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-2248 Feb 21, 2023 · Service Bulletin/Repair Instructions
      Flywheel Housing Thread Repair
    • M-728-001 Sep 22, 2022 · Service Bulletin/Repair Instructions
      2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
    • M-411-001 Sep 21, 2022 · Service Bulletin/Repair Instructions
      2008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake.
    • M-874-002 Sep 21, 2022 · Service Bulletin/Repair Instructions
      2008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter.
    Source: NHTSA manufacturer communications files.