Sedan, gasoline, built in Germany. Owner complaints on file from Jul 30, 2018 to Feb 8, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-217 | Mar 26, 2021 | Starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe | Electrical system | 493 | Inspection |
| 20V-048 | Jan 27, 2020 | Oil feed line to the turbocharger may leak | Engine and cooling | 2,518 | Part replacement |
| 19V-788 | Nov 1, 2019 | Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric… | Seat belts | 29,720 | Part replacement |
| 18V-609 | Sep 11, 2018 | Front passenger seat can be adjusted beyond its intended limit | Seats | 22 | Software update |
| 18V-515 | Aug 3, 2018 | Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child… | Airbags | 345 | Part replacement |
| 18V-150 | Mar 6, 2018 | Backrest rail and backrest fitting may not be properly welded on the driver and front passenger seats | Seats | 99 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
THIS NOTE REGARDS COMPLAINT NUMBER: 11301860, WHICH I PREVIOUSLY REPORTED. PLEASE REFER TO IT FOR INFORMATION. MERCEDES-BENZ TOOK THE VEHICLE TO M-B FAYETTEVILLE, NC ON 1-31-20 AND RETURNED IT ON 2-3-20. AFTER ONLY 54 MILES, THE VEHICLE IS PERFORMING EXACTLY AS IT DID WHEN I FIRST REPORTED THIS ISSUE. IN MY VIEW, THE DEFICIENCIES CAN LEAD TO A SERIOUS ACCIDENT. IT'S ELECTRONIC "SAFETY" ASSIST FACILITIES LULLS ONE INTO A DEPENDENCY AND FALSE SENSE OF SECURITY. THEN, THEY STOP WORKING WHEN THE CAR IS BEING DRIVEN ON BUSY STREETS AND HIGHWAYS.
NHTSA complaint 11307931MY VEHICLE IS A 2018 MERCEDES-BENZ E63S. ON THE HIGHWAY OR IN TOWN, IT REPORTS "BRAKE-ASSIST INOPERABLE; BLIND SPOT ASSIST INOPERABLE; DISTANCE ASSIST INOPERABLE"; PLUS, THE CRUISE CONTROL HAS STOPPED WORKING. THE TROUBLE OCCURS INTERMITTENTLY. THEY ARE NOT FALSE MESSAGES. THE ITEMS REPORTED DO STOP WORKING. THAT'S EXCEEDINGLY DANGEROUS BECAUSE THE VEHICLE ESTABLISHES A FALSE SENSE OF SECURITY. BEYOND THAT, THE ENGINE IN THE CAR HAS LOST POWER NUMEROUS TIMES. THAT COULD BE CALAMITOUS IF YOU WERE PASSING AND A CAR SUDDENLY CAME AT YOU HEAD-ON. I HAVE REPORTED THIS TO MERCEDES BENZ BUT THEY HAVE FAILED TO DO ANYTHING. THEY ACT AS IF THEY SIMPLY DO NOT CARE. GO FIGURE. BUT THAT'S THE TRUTH. THAT'S OUR EXPERIENCE, AT LEAST.
NHTSA complaint 11301860WHEN THE VEHICLE IS PARKED AND EITHER OF THE FRONT DOORS ARE OPENED, IT IS VERY DIFFICULT TO KEEP THE DOOR FROM SLAMMING ONTO SOMEONE ATTEMPTING TO EXIT THE VEHICLE. THIS OCCURS UNLESS THE VEHICLE ON A SLOPE DOWNHILL OR TOWARDS THE SIDE OF THE DOOR THAT IS OPENED. THIS HAS BRUISED MY LEGS AND MY TEEN-AGED DAUGHTER'S LEGS. I WILL NOT ALLOW MY 85 YEAR OLD FATHER TO EXIT WITHOUT SOMEONE ELSE TO HOLD HIS DOOR OPEN. MERCEDES-BENZ HAS REPLACED THE HINGES ONCE UNDER WARRANTY BUT SAYS NOW THAT THEY ARE "OPERATING AS DESIGNED." I GUESS THE DESIGN IS THE PROBLEM.
NHTSA complaint 11114582Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.