Hatchback, electric, built in Germany. Owner complaints on file from Mar 19, 2018 to Sep 23, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-787 | Nov 1, 2019 | For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf | Communication | 24,226 | Software update |
| 17V-627 | Oct 6, 2017 | Driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air… | Airbags | 495,290 | Not stated |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
My air bag light went on , and my car is displaying a fault on the drivers side air bag . I took the car to an authorized Mercedes dealer and they say they claim I need a new part . Please see RCMN-17V627 . The recall affects nearly 500,000 Mercedes-Benz vehicles from model years 2012 to 2018. Specific models include: B-Class electric (2014–2017) I can send pictures and other material .
NHTSA complaint 11689123Complaint submitted to Transport Canada: “The Eco Start function on the Mercedes Benz B250 does not work and so intermittently shuts off the car without warning. Very very dangerous. When stopped at a stop light, unless the eco smart button is turned off the car engine will suddenly shut off. Red text appears in the display above steering wheel stating gear shift error contact dealership. I contacted Mercedes Benz Canada who told me that they would not be liable for the repair. We have researched whether the function can be disabled. There does not appear to be any means of doing so. We simply turn off the feature, however this is not a solution.”
NHTSA complaint 116271032016 MERCEDES BENZ B250 E. CONSTITUENT STATED THAT THE COOLANT SEEPED INTO THE ENGINE CAUSING ENGINE FAILURE.
NHTSA complaint 11499893MERCEDES NOTIFIED ME VIA LETTER OF A SAFETY PROBLEM WITH MY LEASED 2016 B250E IN NOVEMBER 2017 BUT SAYS PARTS AREN'T AVAILABLE UNTIL OCTOBER 2018. SO I AM DRIVING AN UNSAFE VEHICLE UNTIL THEN?
NHTSA complaint 11080257Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.