SUV, plug-in hybrid, built in United States. Owner complaints on file from Jan 6, 2018 to Jan 6, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-955 | Dec 23, 2022 | Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving | Fuel system | 348,183 | Part replacement |
| 19V-787 | Nov 1, 2019 | For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf | Communication | 24,226 | Software update |
| 17V-828 | Dec 18, 2017 | Tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information | Equipment | 64 | Part replacement |
| 17V-241 | Apr 11, 2017 | Affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit | Steering | 58,323 | Part replacement |
| 16V-903 | Dec 15, 2016 | Front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the… | Airbags | 47,799 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
THIS GLE 550$ 2016 LESS THAN 18 MONTHS WITH 5800 MILES. ELECTRICAL CHARGE OUTLET DOOR IS POSING SAFETY PROBLEMS. IT IS LOCATED HORIZONTALLY IN THE REAR BUMPER. THE SOLENOID VALVE EITHER UNLOCKS ITSELF DURING DRIVE, OR CANNOT BE CLOSED. DURING RUNNING THE DOOR OF THE OUTLET IS OPEN. THE CARS BEHIND ME HONK AND ATTEMPT TO OVERTAKE ME AND SLOW DOWN IN THE NEXT LANE TO WARN ME THAT MY GASOLINE DOOR IS OPEN (THEY DO NOT KNOW IT IS ELECTRICAL). I GET WORRIED ABOUT THEIR SAFETY AND MINE IN THE HGHWAY . WATER AND SNOW SEEPS INTO THE SOLENOID VALVE MAKING IT IMPOSSIBLE TO CLOSE THE ELECTRICAL OUTLET COVER OF THE CHARGING OUTLET. IT HAS GONE TO THE WORKSHOP THREE TIMES. THEY PRETTY MUCH GAVE UP AND REFERRED TO MERCEDES. TWO WINTERS, THE VALVE IS FROZEN AND NON FUNCTIONAL. NON CLOSURE OF THE ELECTRICAL OUTLET MAKES GASOLINE OUTLET DOOR INOPERABLE. OCCASIONALLY, A DUCT TAPE HAS TO BE USED TO KEEP THE DOOR CLOSED AND GASOLINE FILLED. INITIALLY, THE DEALER NOT KNOWING, I SUPPOSE, SUGGESTED I USE WD 40 SPRAY INTO THE ELECTRICAL OUTLET DOOR. I WAS RELUCTANT TO FOLLOW THIS MODE DUE TO FEAR OF ELECTRICAL SHORT CIRCUIT. LATER THE SOLENOID VALVE REPLACED WITH NO PERMANENT SOLUTION TO THE PROBLEM. IT SEEMS, THIS ISSUE HAS BEEN REPORTED IN THE B CLASS ALSO AS PER THE LINK BELOW. HTTP://WWW.MYBCLASSELECTRICDRIVE.COM/FORUM/VIEWTOPIC.PHP?P=3927 MERCEDES NEEDS TO LOOK INTO THIS AND RECALL THIS MODEL UNTIL FIX. BECAUSE OF THIS ISSUE, THE PRE CLIMATIC CONTROL IS NON FUNCTIONAL AND GIVES WARNING OF LOW HV BATTERY VOLTAGE. THIS CAR IS PRETTY MUCH USELESS IN WINTER AS IT DOES NOT MEET ITS SPECIFICATIONS LISTED IN THE MANUAL.
NHTSA complaint 11060882Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.