Campaign 17V-241

Affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V241000. Text as published by NHTSA.
Vehicles covered

15 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 30, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-241
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG GLE4320160
Mercedes-BenzAMG GLE6320160
Mercedes-BenzAMG GLS6320170
Mercedes-BenzE300201712
Mercedes-BenzE40020164
Mercedes-BenzGL3502016 to 20170
Mercedes-BenzGL4502016 to 20171
Mercedes-BenzGL5502016 to 20170
Mercedes-BenzGL6320161
Mercedes-BenzGLE300D20160
Mercedes-BenzGLE350201610
Mercedes-BenzGLE350D20160
Mercedes-BenzGLE40020162
Mercedes-BenzGLE550E20160
Mercedes-BenzGLE63S20160
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.