Van, gasoline, 4x2, built in United States. Owner complaints on file from Mar 1, 2023 to Oct 17, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-517 | Jul 9, 2024 | Spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position | Suspension | 1,232 | Part replacement |
| 24V-225 | Mar 24, 2024 | 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power | Electrical system | 99 | Repair or modification |
| 24V-166 | Mar 1, 2024 | Main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake… | Electrical system | 828 | Inspection |
| 23V-876 | Dec 21, 2023 | Partition wall may be missing bolts, allowing the wall to detach during a crash | Structure | 387 | Repair or modification |
| 23V-849 | Dec 15, 2023 | Front left suspension strut bolt may not be secured properly, which can result in a loss of steering control | Suspension | 33 | Repair or modification |
| 23V-806 | Dec 1, 2023 | Topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle | Structure | 131 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence. The crosswind assist intervention warning light was illuminated. The vehicle was towed to the dealer, who was able to duplicate the failure but was unable to provide a diagnosis. The contact was informed that the crosswind stabilization system software was rolled back to a previous version. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 350.
NHTSA complaint 11620440The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February 2019. The safety seat was being utilized in a 2023 Mercedes-Benz Sprinter. The contact stated that the safety seat harness was snug while strapping the child into the safety seat; however, the harness loosened once the child would move. The manufacturer was not made aware of the failure.
NHTSA complaint 11509742Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.