SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from May 10, 2018 to Jun 1, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR
NHTSA complaint 11326887BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION ABOUT THIS DEFECT BY PRETENDING DEFECT DOESN'T EXIST AND NOT NOTIFYING DEALERS. CHECK PRIUS BOOSTER RECALL. SIMILAR TECHNOLOGY THAT DOESN'T SEEM TO CHANGE.
NHTSA complaint 11217416I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME PROBLEM FOR WHICH WARRANTY COVERAGE WAS EXTENDED FOR 2006-07 MODELS, THIS APPEARS TO BE AN ONGOING ISSUE.
NHTSA complaint 11133443STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA DEALERSHIP. I WAS URGED TO TOW THE VEHICLE. AFTER APPROXIMATELY 20 MINUTES, ATTEMPTED TO START AGAIN THE VEHICLE TURNED ON AS IF NOTHING HAPPENED. ALL WARNING LIGHTS AT THAT TIME WERE EXTINGUISHED. DEALERSHIP FOUND A GENERAL WARNING ON VEHICLE COMPUTER. DEALERSHIP COULD FIND NOTHING WRONG WITH THE VEHICLE.
NHTSA complaint 11124768THE DOOR ON THE DRIVERS SIDE TOP CORNER STRUCK ME IN THE TEMPLE AND CAUSED BLEEDING AND A HEADACHE. THE DOOR HAS A SHARP ANGLE. IT WAS STATIONARY I CLOSED THE DOOR AND WAS EXITING THE VEHICLE TO GO IN A CROWDED RESTAURANT. IN A PRIVATE PARKING LOT.
NHTSA complaint 11115033TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 40 MPH USING THE FACTORY COMPACT SPARE TIRE, THE CONTACT LOST CONTROL OF THE STEERING WHEN DRIVING OVER GROOVED ROADS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THERE WAS NO RESOLUTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,000. *TT
NHTSA complaint 11092839Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.