Campaign 17V-592

Affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.

Consequence

A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V592000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 15, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-592
Make	Model	Model years	Complaints on this component
Mercedes-Benz	Sprinter 2500	2016	1
Mercedes-Benz	Sprinter 3500	2016	14

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

22V-796 Oct 21, 2022
Guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway
18V-497 Jul 29, 2018
Drive shaft securing bolts may loosen at the automatic transmission flange
18V-335 May 22, 2018
Transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft
17V-149 Mar 7, 2017
Bracket for the center support bearing of the drive shaft may not have been properly welded
17V-094 Feb 10, 2017
Affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank
16V-342 May 24, 2016
Affected vehicles have rear differential gears that may have been improperly welded