AutoStatsIQ
Data through Oct 2026
Model year

2020 Freightliner Sprinter 4500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (17)Complaints (0)Investigations (0)Bulletins (48)
Recall campaigns covering this model year17376k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Freightliner Sprinter 4500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

17 recall campaigns cover the 2020 Freightliner Sprinter 4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Freightliner Sprinter 4500
CampaignFiledSubjectComponentVehiclesRemedy
23V-876Dec 21, 2023Partition wall may be missing bolts, allowing the wall to detach during a crashStructure387Repair or modification
23V-875Dec 21, 2023Longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the…Structure3,739Repair or modification
23V-874Dec 21, 2023Connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle controlStructure9Part replacement
23V-204Mar 24, 2023Instrument cluster may fail to display any information when the vehicle is startedElectrical system6,857Software update
22V-796Oct 21, 2022Guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollawayPowertrain124,305Software update
22V-360May 20, 2022Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) systemCommunication19,937Software update
22V-281Apr 27, 2022Rearview camera may not display the rearview image due to a software errorBack-over prevention12,086Software update
21V-972Dec 15, 2021Software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the…Electrical system48,400Software update
21V-411Jun 2, 2021MBUX multimedia system software may cause the display to remain black, or reboot after startupBack-over prevention33,437Software update
21V-410Jun 2, 2021Wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat framesAirbags4,078Not stated
21V-241Apr 6, 2021Hydraulic power steering return line hoses may detach and cause hydraulic fluid to leakSteering4,444Repair or modification
21V-235Apr 5, 2021Multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditionsElectrical system1,285Software update
21V-152Mar 10, 2021Retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detachBrakes56,534Repair or modification
21V-077Feb 17, 2021Rearview image may not display within 2 seconds from the start of the backing eventBack-over prevention198Software update
20V-802Dec 21, 2020Rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing…Brakes9,094Part replacement
20V-663Oct 28, 2020Hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leakSteering47,667Not stated
20V-595Sep 29, 2020Fuel line clamps may loosen and result in a fuel leakFuel system4,010Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Freightliner Sprinter 4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    48 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
      Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul…
    • LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
      ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan…
    • LI33_30-N-080795 Jul 17, 2026 · Service Bulletin/Repair Instructions
      Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration on low-traction surfaces. • Noise from …
    • LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
      Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab…
    • LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
      The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality …
    • LI4920N075995 Feb 24, 2026 · Service Bulletin/Repair Instructions
      Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control u…
    • LI49.20-N-075995 Jan 15, 2026 · Service Bulletin/Repair Instructions
      Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the…
    • LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
      EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p…
    • LI28.00-N-063339 Dec 1, 2025 · Service Bulletin/Repair Instructions
      Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both output shaft splines…
    • LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
      Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera…
    • LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
      Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
    • FTL_V-SC-2025070001 Aug 12, 2025 · Emissions
      Mercedes-Benz AG, the manufacturer of Freightliner Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the In Use Monitor Performance Ratio (“IUMPR”) function of the OBD system might not perform as intended under certain c…
    • LI49.20-N-079157 May 19, 2025 · Service Bulletin/Repair Instructions
      Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side)…
    • LI14.20-N-079253 May 19, 2025 · Service Bulletin/Repair Instructions
      Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficien…
    • LI14.20-N-073867 May 9, 2025 · Service Bulletin/Repair Instructions
      Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tabl…
    • EGR Valve Apr 25, 2025 · Warranty Program/Extension
      In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction of our customers, the warranty for the EGR Valve in the vehicles listed below has been extended from the original 5 years/100,000 miles to 15 years/150…
    • LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
      EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s…
    • LI01.20-N-079115_1 Apr 3, 2025 · Service Bulletin/Repair Instructions
      Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to cra…
    • LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
      Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d…
    • LI49.20-N-078838 Mar 18, 2025 · Service Bulletin/Repair Instructions
      Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit. SCR Gen4 (KP7) Complaint: The check engine light or AdBlue warning is activated, accompanied by one or more of the …
    • LI49.20-N-075995 Mar 6, 2025 · Service Bulletin/Repair Instructions
      Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint: Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control …
    • LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
      Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, …
    • LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
      EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list …
    • LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
      Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction …
    • LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
      Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot…
    • LI49.20-N-075995_3 Feb 6, 2025 · Service Bulletin/Repair Instructions
      Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset (P13DF00)
    • LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
      Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit
    • LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
      SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi…
    • LI49.20-N-076565 Oct 17, 2024 · Service Bulletin/Repair Instructions
      Complaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the O…
    • LI08.10-N-078545 Oct 25, 2024 · Service Bulletin/Repair Instructions
      Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in …
    • LI49.20-N-076565 Sep 25, 2024 · Service Bulletin/Repair Instructions
      Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM64…
    • LI14.20-N-073867 May 24, 2024 · Service Bulletin/Repair Instructions
      Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. N…
    • LI72.10-N-071190 May 8, 2024 · Service Bulletin/Repair Instructions
      Complaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded c…
    • 2023120017A Jan 18, 2024 · Service Bulletin/Repair Instructions
      Recall Information.
    • 2024010001 Jan 3, 2024 · Service Bulletin/Repair Instructions
      Check Front Strut Bolt Connec??on
    • News Channel Upd Jun 6, 2023 · Service Bulletin/Repair Instructions
      Modify Interior Blower Motor Fuse Layout
    • NCU-VS3SIMKOM-1 Nov 9, 2022 · Service Bulletin/Repair Instructions
      (RC)Update Hermes Communication Module Software
    • NCU-PDV2790613-1 Nov 9, 2022 · Service Bulletin/Repair Instructions
      (RC)Update Park Lock Function
    • NCU-PDV2790612-1 Nov 9, 2022 · Service Bulletin/Repair Instructions
      (RC)Update Park Lock Function
    • NCU-PDV2790611-1 Nov 9, 2022 · Service Bulletin/Repair Instructions
      (RC)Update Park Lock Function
    • Recall Campaign Apr 14, 2022 · Service Bulletin/Repair Instructions
      Ecall Hermes Software Update.
    • 2021120009 Apr 14, 2022 · Service Bulletin/Repair Instructions
      Software updare.
    • News Channel Upd Jan 21, 2022 · Service Bulletin/Repair Instructions
      Update ESP Software
    • VS3BREPB Apr 12, 2021 · Service Bulletin/Repair Instructions
      Replace Rear Brake Calipers
    • VS3VEHIKEY Apr 19, 2021 · Service Bulletin/Repair Instructions
      Provide and Program 2 additional keys
    • V-SC-2020120010 Jan 12, 2021 · Service Bulletin/Repair Instructions
      Replace transfer case
    • V-RC-2020120005 Jan 12, 2021 · Service Bulletin/Repair Instructions
      Inspect fuel hose and clamps
    • Initial NCU - Re Jan 25, 2021 · Service Bulletin/Repair Instructions
      Rear brake calipers
    Source: NHTSA manufacturer communications files.
    About service bulletins