AutoStatsIQ
Data through Oct 2026
Campaign 21V-235

Multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions

View NHTSA filingAll Daimler Vans campaigns
Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence

A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 21V235000. Text as published by NHTSA.
Vehicles covered

8 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 46, of which 3 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-235
MakeModelModel yearsComplaints on this component
FreightlinerSprinter 15002019 to 20200
FreightlinerSprinter 25002019 to 20201
FreightlinerSprinter 35002019 to 20200
FreightlinerSprinter 45002019 to 20200
Mercedes-BenzSprinter 15002019 to 20202
Mercedes-BenzSprinter 25002019 to 202028
Mercedes-BenzSprinter 35002019 to 202012
Mercedes-BenzSprinter 45002019 to 20203
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.