SUV, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Sep 26, 2017 to May 13, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-854 | Dec 15, 2023 | Front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair,… | Structure | 2,976 | Part replacement |
| 21V-197 | Mar 19, 2021 | Front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair | Structure | 15,096 | Repair or modification |
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
| 18V-683 | Oct 1, 2018 | Seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the… | Seat belts | 4,702 | Repair or modification |
| 18V-177 | Mar 15, 2018 | Seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the… | Seat belts | 121,858 | Repair or modification |
| 17V-819 | Dec 18, 2017 | These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway | Lighting | 8,134 | Repair or modification |
| 17V-715 | Nov 14, 2017 | Fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation | Visibility and wipers | 9,379 | Inspection |
| 17V-627 | Oct 6, 2017 | Driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air… | Airbags | 495,290 | Not stated |
| 17V-251 | Apr 11, 2017 | Affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash | Seat belts | 12,743 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
Odometer Fraud. The contact purchased a 2017 Mercedes-Benz GLC43 AMG. The contact stated that while reviewing a Carfax report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 74,000 and at the time of registration, it was discovered that the mileage was 140,000.
NHTSA complaint 11660729Sunroof just exploded
NHTSA complaint 11585537THE LANE KEEPING ASSIST AND/OR LANE BRAKING ASSIST WILL VIOLENTLY MOVE THE VEHICLE UNASSISTED BY DRIVER ONTO ACCESS ROADS THE DRIVER EXPECTS THE VEHICLE TO MAINTAIN ITS POSITION OF THE HIGHWAY AND NOT TO VIOLENTLY TURN ONTO ACCESS ROADS.. IT IS PARTICULARLY UNSAFE ON 75 AND 85 MPH SPEED LIMIT HIGHWAYS. REQUIRES DRIVER TO VIOLENTLY JERK WHEELER BACK TO THE HIGHWAY BEING TRAVELED UPON. CALLS DIRECTLY TO MERCEDES INDICATE NO INTEREST IN THE PROBLEM AND SOFTWARE INVOLVED AND LOCAL DEALERS EITHER WILL NOT SET UP APPOINTMENTS FOR INSPECTION OR/AND INDICATE THEY CANNOT CORRECT THE SOFTWARE OR SENSITIVITY OF DETECTORS ON RIGHT SIDE OF CARE. THE ONLY WAY TO AVOID THIS IS ON A 4 LANE HIGH BY STAYING IN THE CENTER PASSING LANE A LANE AWAY FROM EXITS.
NHTSA complaint 11066873TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLC43. WHILE DRIVING, THE CONTACT NOTICED A SQUEAKY NOISE AROUND THE DASHBOARD AREA WHILE DRIVING OVER BUMPS IN THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ROCKVILLE CENTRE (650 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570 (516) 766-6900) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND A TECHNICIAN WAS SENT TO MERCEDES-BENZ OF ROCKVILLE CENTRE, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THAT ADHESIVE WAS PLACED ON THE DOOR. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
NHTSA complaint 11029941Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.