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Data through Oct 2026
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Mercedes-Benz CLA 250

Every Mercedes-Benz CLA 250 model year on file, 2018 to 2026. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years9913 involved a crash, fire, injury or death
Model years92018 to 2026
Recall campaigns19Distinct campaigns listing it
Service bulletins1,409Summed across model years
By model year

The 2018 model year drew the most complaints, 40, 40% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

01020304020184020192020202120222023202420252026
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Electrical system leads the Mercedes-Benz CLA 250 complaint record

Owner complaints across all model years, by component.

Electrical system
20
Engine and cooling
18
Airbags
12
Fuel system
12
Structure
9
Steering
6
Back-over prevention
6
Visibility and wipers
5
Wheels
5
Driver assistance
4
Source: NHTSA ODI complaints file.
Model years

The record for each Mercedes-Benz CLA 250 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mercedes-Benz CLA 250 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2026Not decoded0NoneNone0055
2025Sedan10.0250070
2024Sedan20.04000162
2023Sedan633.38600174
2022Sedan1100.01400181
2021Coupe728.635050240
2020Sedan2015.0222110282
2019Sedan229.116360141
2018Sedan407.533391104
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mercedes-Benz CLA 250

  • 26V-481 Jul 24, 2026
    Micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature…
    Latches and locks · 311k vehicles
  • 23V-854 Dec 15, 2023
    Front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair,…
    Structure · 2,976 vehicles
  • 23V-732 Nov 1, 2023
    Vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads
    Equipment · 43k vehicles
  • 22V-365 May 20, 2022
    Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system
    Communication · 243k vehicles
  • 22V-232 Apr 8, 2022
    Rearview camera may not display the rearview image due to a software error
    Back-over prevention · 126k vehicles
  • 21V-989 Dec 17, 2021
    Power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist…
    Steering · 1 vehicles
  • 21V-961 Dec 13, 2021
    During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak
    Fuel system · 139 vehicles
  • 21V-354 May 14, 2021
    MBUX multimedia system software may cause the display to remain black, or reboot after startup
    Back-over prevention · 343k vehicles
  • 21V-197 Mar 19, 2021
    Front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair
    Structure · 15k vehicles
  • 21V-072 Feb 12, 2021
    On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles
    Communication · 67 vehicles
Source: NHTSA ODI recalls file.