Model year

2018 Mercedes-Benz Sprinter 1500

Van, diesel, 4x2, built in Germany. Owner complaints on file from Mar 9, 2021 to Nov 8, 2021.

Recall campaigns covering this model year756k vehicles or units across those campaigns
Owner complaints2Close to the median 2018 van
Severity index0.02018 vans average 8.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Mercedes-Benz Sprinter 1500 peaked in 2021, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522021220222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2018 Mercedes-Benz Sprinter 1500 name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
2
Electrical system
1
Powertrain
1
Brakes
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2018 Mercedes-Benz Sprinter 1500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Mercedes-Benz Sprinter 1500
CampaignFiledSubjectComponentVehiclesRemedy
20V-663Oct 28, 2020Hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leakSteering47,667Not stated
20V-156Mar 18, 2020Spare tire label indicating the maximum speed may have not been affixed to the spare tireEquipment332Label or owner notice
20V-155Mar 18, 2020Spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph)Equipment289Part replacement
19V-695Oct 2, 2019Airbag systems may not have been activated after vehicle productionAirbags1,232Inspection
19V-693Oct 2, 2019Vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible…Other or unknown19Inspection
19V-665Sep 18, 2019Screw connection on the upper hood catch may have been improperly tightenedLatches and locks5,626Repair or modification
19V-507Jul 2, 2019Rear side windows may be single-pane safety glass instead of laminated safety glassVisibility and wipers1,079Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Mercedes-Benz Sprinter 1500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Nov 8, 2021Failure Nov 4, 2021Springfield, MOElectrical system, Engine, Power train

    Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system

    NHTSA complaint 11439669
  2. Filed Mar 9, 2021Failure Mar 7, 202113,000 milesEastport, NYEngine, Service brakes, Vehicle speed control

    WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'.

    NHTSA complaint 11400063
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

45 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • Exhaust System Aug 12, 2026 · Warranty Program/Extension
    Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vehicles, has determined that on certain MY17-18 Freightliner Sprinter vehicles, the diesel particulate filter may crack due to an insufficient weld. MBAG also determined that specific env…
  • LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
    Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul…
  • LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
    ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan…
  • LI49.10-N-080528 Jun 3, 2026 · Service Bulletin/Repair Instructions
    OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC0…
  • LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab…
  • LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
    The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality …
  • LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p…
  • LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
    Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera…
  • LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
  • MB_V-SC-2025070001 Aug 12, 2025 · Emissions
    Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the In Use Monitor Performance Ratio (“IUMPR”) function of the OBD system might not perform as intended under certain …
  • LI14.20-N-073867 May 9, 2025 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tabl…
  • LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s…
  • LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d…
  • LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, …
  • LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list …
  • LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
    Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot…
  • LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
    SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi…
  • LI14.20-N-073867_5 Jul 4, 2024 · Service Bulletin/Repair Instructions
    Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. N…
  • LI03.10-N-075843 Feb 13, 2023 · Service Bulletin/Repair Instructions
    Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: • On engine 642 cylinder 6 is affected. • On engine 651 cylinder 2 is aff…
  • LI00.19-N-075749 Jan 13, 2023 · Service Bulletin/Repair Instructions
    Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CA…
  • LI54.21-N-075296 Sep 13, 2022 · Service Bulletin/Repair Instructions
    Complaint Customer purchased pre-owned MY18-21 ex-Amazon Sprinter (SA code Z3A) and does not want Amazon specific Parameterizable Special Module (PSM) functions (driver alert, idle shutdown, radio mute, etc). IMPORTANT NOTES: • Digital rear view display…
  • LI49.20-N-073931 Jan 18, 2022 · Service Bulletin/Repair Instructions
    Complaint Thank you for your continued support of the US Emission Modification Program (EMP). We are providing this LI to assist you in addressing vehicles that come to your workshop to receive the Approved Emission Modification (AEM), but show in VMI as …
  • LI01.00-N-074210 Jan 6, 2022 · Service Bulletin/Repair Instructions
    Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder. 3. Perform a te…
  • LI54.22-N-074063 Dec 7, 2021 · Service Bulletin/Repair Instructions
    Various complaints due to aftermarket OBDII device installed
  • LI00.30-N-074118 Dec 14, 2021 · Service Bulletin/Repair Instructions
    "The “monitor status this driving cycle (PID 41)” can be displayed as “disabled” in the generic scan tool although no monitor of this group is disabled "
  • LI8210N048712 Aug 21, 2013 · Service Bulletin/Repair Instructions
    Headlamps and lamps fogged and/or leaking.
  • LI0709N0633386 Nov 7, 2016 · Service Bulletin/Repair Instructions
    Coolant, vacuum, temperature fault codes.
  • MB NC3DREZAHA Re Aug 5, 2021 · Service Bulletin/Repair Instructions
    Replace Wheel Speed Sensors
  • FTL NC3DREZAHA R Aug 5, 2021 · Service Bulletin/Repair Instructions
    Replace Wheel Speed Sensors
  • 511329 May 3, 2021 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak resulting in the l…
  • 2017030004 Jan 14, 2021 · Service Bulletin/Repair Instructions
    Replace 3rd brake lamp, remove soft top compartment cover to access.
  • V-RC-2020120007 Dec 18, 2020 · Service Bulletin/Repair Instructions
    Inspect Power Steering Hose Clamps
  • LI46.00-N-069137 Aug 3, 2020 · Service Bulletin/Repair Instructions
    Power Steering Hose Updated Repair Method
  • LI14.20-N-071638 Aug 21, 2020 · Service Bulletin/Repair Instructions
    Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
  • LI82.10-P-062051 Jun 30, 2020 · Service Bulletin/Repair Instructions
    Headlamps fogged
  • LI91.40-N-062773 Dec 17, 2019 · Service Bulletin/Repair Instructions
    Seat belt does not roll up correctly
  • LI82.85-N-070616 Dec 3, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
  • LI82.85-N-070620 Dec 4, 2019 · Service Bulletin/Repair Instructions
    SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
  • LI82.85-N-069563 Dec 4, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: Central display goes dark temporarily (Connect5)
  • LI82.85-N-070619 Dec 3, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: Central display intermittently remains dark (NTG6)
  • LI82.85-N-070617 Dec 4, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: Malfunction in Android Auto (Connect5)
  • LI82.85-N-070599 Dec 2, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
  • LI07.08-N-056829 Jul 18, 2013 · Service Bulletin/Repair Instructions
    Engine in limp-home mode, engine diagnosis indicator lamp lights up, fault code P213862, P213864, P211271, P225113, P019122 or P019185 stored in control unit.
  • LI14.40-N-058284 Feb 7, 2014 · Service Bulletin/Repair Instructions
    AdBlue line leaking
  • LI07 09-N-063338 Jul 11, 2017 · Service Bulletin/Repair Instructions
    Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
Source: NHTSA manufacturer communications files.