Model line

Sprinter 3500

Every Sprinter 3500 model year on file, 2002 to 2011. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years492 involved a crash, fire, injury or death
Model years102002 to 2011
Recall campaigns6Distinct campaigns listing it
Service bulletins425Summed across model years
By model year

The 2006 model year drew the most complaints, 21, 43% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

0102030200220032004200520062120072008200920102011
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Engine and cooling leads the Sprinter 3500 complaint record

Owner complaints across all model years, by component.

Engine and cooling
21
Tires
8
Brakes
4
Fuel system
4
Structure
4
Powertrain
4
Speed control
3
Electrical system
2
Seat belts
2
Airbags
1
Source: NHTSA ODI complaints file.
Model years

The record for each Sprinter 3500 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Sprinter 3500 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2011Not decoded0NoneNone100
2010Other30.03000023
2009Not decoded0NoneNone0020
2008Van60.01001069
2007Other10.0502065
2006Van219.52214065
2005Van140.01562063
2004Van20.0311053
2003Van20.0182052
2002Not decoded0NoneNone0015
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Sprinter 3500

  • 11V-323 Jun 13, 2011
    Supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected…
    Suspension · 47 vehicles
  • 08V-387 Aug 6, 2008
    These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the…
    Adaptive equipment · 465 vehicles
  • 08V-134 Mar 24, 2008
    These buses fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installation in motor vehicles."…
    Adaptive equipment · 334 vehicles
  • 07V-095 Mar 13, 2007
    Certain buses equipped with ricon platform style wheelchair lifts fail to comply with the requirements of federal motor vehicle safety standard…
    Adaptive equipment · 29 vehicles
  • 06V-238 Jul 3, 2006
    On certain trucks built on dodge and freightliner chassis, the brake fluid used was contaminated with coolant
    Brakes · 235 vehicles
  • 03V-082 Mar 6, 2003
    On certain vans, a capacitor within the electronic control unit for the air bag can crack and the air bag may not activate as designed
    Airbags · 281 vehicles
Source: NHTSA ODI recalls file.