Model line

Thomas Built Buses Saf-T-Liner HDX

Every Thomas Built Buses Saf-T-Liner HDX model year on file, 2015 to 2026. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years11 involved a crash, fire, injury or death

Model years122015 to 2026

Recall campaigns60Distinct campaigns listing it

Service bulletins985Summed across model years

By model year

The 2019 model year drew the most complaints, 1, 100% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.

Components

Electrical system leads the Thomas Built Buses Saf-T-Liner HDX complaint record

Owner complaints across all model years, by component.

Electrical system

Powertrain

Source: NHTSA ODI complaints file.

Model years

The record for each Thomas Built Buses Saf-T-Liner HDX model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Thomas Built Buses Saf-T-Liner HDX by model year
Year	Body	Complaints	Severity index	Peer index	Recalls	Bulletins
2026	Not decoded	0	None	None	3	2
2025	Not decoded	0	None	None	3	15
2024	Not decoded	0	None	None	2	20
2023	Not decoded	0	None	None	8	26
2022	Not decoded	0	None	None	11	62
2021	Not decoded	0	None	None	16	61
2020	Not decoded	0	None	None	18	72
2019	Bus	1	100.0	50	21	80
2018	Not decoded	0	None	None	26	165
2017	Not decoded	0	None	None	32	165
2016	Not decoded	0	None	None	29	160
2015	Not decoded	0	None	None	31	157

Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.

Latest recalls

Recent campaigns covering the Thomas Built Buses Saf-T-Liner HDX

26V-087 Feb 13, 2026
Heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment
Engine and cooling · 52 vehicles
26V-086 Feb 13, 2026
Heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment
Engine and cooling · 2,843 vehicles
25V-849 Dec 9, 2025
Wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured
Adaptive equipment · 600 vehicles
25V-604 Sep 11, 2025
Tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control
Steering · 99 vehicles
24V-555 Jul 24, 2024
Emergency Exit Label lettering is too small and may be difficult to read
Equipment · 27k vehicles
22V-762 Oct 12, 2022
Exterior roof panel was manufactured with insufficient joint strength
Structure · 18k vehicles
22V-688 Sep 14, 2022
Rear exterior side-body panel was manufactured with insufficient joint strength
Structure · 1,259 vehicles
22V-634 Aug 19, 2022
Forward seat barriers may not provide sufficient protection to passengers
Seats · 7,561 vehicles
22V-553 Jul 29, 2022
Engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down
Engine and cooling · 71 vehicles
22V-510 Jul 19, 2022
Passenger seat frames may crack and rotate from fatigue
Seats · 1,806 vehicles

Source: NHTSA ODI recalls file.