Complaints over time
Complaints about the 2023 Mercedes-Benz Metris by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Mercedes-Benz Metris
Van, gasoline, 4x2, built in Spain. Owner complaints on file from Jan 13, 2026 to Apr 15, 2026.
Recall campaigns covering this model year4130k vehicles or units across those campaigns
Owner complaints2Close to the median 2023 van
Severity index50.02023 vans average 5.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2023 Mercedes-Benz Metris name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2023 Mercedes-Benz Metris
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-070 | Feb 6, 2026 | Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended | Airbags | 52,360 | Repair or modification |
| 25V-463 | Jul 11, 2025 | Electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display | Back-over prevention | 43,422 | Repair or modification |
| 23V-881 | Dec 21, 2023 | Fuel pump may shutdown, causing a loss of drive power | Fuel system | 13,726 | Part replacement |
| 23V-444 | Jun 26, 2023 | Fuel pump may shutdown, which can result in a loss of drive power | Fuel system | 20,500 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Mercedes-Benz Metris
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Apr 15, 2026Failure Apr 2, 2026Fort Collins, COSteering
The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11731396 - Filed Jan 13, 2026Failure Jan 13, 2026Shrewsbury, MOAir bags, Assist, Seat beltsCrash4 injured
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place at about 40mph and included multiple vehicles rear ending the vehicle in front of them. The metris was the third or fourth vehicle in a line of approximately 6 to 7 total vehicles. The air bags did not deploy, even though the vehicle was struck from the front and the back and the other vehicles involved had deployed air bags. The seatbelt also did not engage, causing the driver to hit their chest on the steering wheel every time another vehicle hit them
NHTSA complaint 11710679
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
15 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan… - LI80.20-N-079697 Jun 8, 2026 · Service Bulletin/Repair Instructions
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There ar… - LI49.10-N-080528 Jun 3, 2026 · Service Bulletin/Repair Instructions
OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC0… - LI47.50-N-072080_4 May 7, 2026 · Service Bulletin/Repair Instructions
Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit and Fuel pump control unit. Cause Software parameter in Fue… - 24V5497749 Oct 6, 2025 · Over The Air
The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update incl… - LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54… - LI01.20-N-079115_1 Apr 3, 2025 · Service Bulletin/Repair Instructions
Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to cra… - LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d… - LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot… - LI13.22-N-078825_1 Feb 6, 2025 · Service Bulletin/Repair Instructions
M274 poly-V belt squeaking noises, falls off, not aligned, broken - LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi… - LI08.10-N-078545 Oct 25, 2024 · Service Bulletin/Repair Instructions
Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in … - VS2RADREI Jul 12, 2024 · Service Campaign
Mercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure requ… - PDAGLACKHA Dec 19, 2023 · Service Bulletin/Repair Instructions
Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore come into contact wi… - NCU-23P2094109 Oct 3, 2023 · Service Bulletin/Repair Instructions
Please see the atached documents related to the campaign listed above.
Source: NHTSA manufacturer communications files.