AutoStatsIQ
Data through Oct 2026
Model line

Mercedes-Benz Sprinter 2500

Every Mercedes-Benz Sprinter 2500 model year on file, 2015 to 2026. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years34128 involved a crash, fire, injury or death
Model years122015 to 2026
Recall campaigns85Distinct campaigns listing it
Service bulletins1,203Summed across model years
By model year

The 2020 model year drew the most complaints, 80, 23% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

02040608020152016201720182019202080202120222023202420252026
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Electrical system leads the Mercedes-Benz Sprinter 2500 complaint record

Owner complaints across all model years, by component.

Electrical system
59
Driver assistance
58
Powertrain
53
Engine and cooling
50
Steering
44
Brakes
42
Speed control
27
Fuel system
21
Airbags
19
Structure
16
Source: NHTSA ODI complaints file.
Model years

The record for each Mercedes-Benz Sprinter 2500 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mercedes-Benz Sprinter 2500 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2026Not decoded0NoneNone005
2025Van20.01331036
2024Van128.31,2004088
2023Van175.985070102
2022Van407.51,3337094
2021Van456.71,125180124
2020Van805.02,000220137
2019Van6720.91,218420173
2018Other140.07009256
2017Van130.0817298
2016Van283.6311152147
2015Van234.3288141143
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mercedes-Benz Sprinter 2500

  • 25V-725 Oct 24, 2025
    Right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats
    Structure · 366 vehicles
  • 25V-712 Oct 17, 2025
    Front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features
    Driver assistance · 16 vehicles
  • 25V-609 Sep 12, 2025
    Longitudinal frame members may not be reinforced properly
    Structure · 4 vehicles
  • 25V-135 Feb 28, 2025
    Parking brake cable bracket welds may fail and disengage the parking brake
    Brakes · 88 vehicles
  • 24V-930 Dec 13, 2024
    Instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions
    Electrical system · 697 vehicles
  • 24V-517 Jul 9, 2024
    Spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position
    Suspension · 1,232 vehicles
  • 24V-225 Mar 24, 2024
    12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power
    Electrical system · 99 vehicles
  • 24V-166 Mar 1, 2024
    Main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake…
    Electrical system · 828 vehicles
  • 23V-876 Dec 21, 2023
    Partition wall may be missing bolts, allowing the wall to detach during a crash
    Structure · 387 vehicles
  • 23V-875 Dec 21, 2023
    Longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the…
    Structure · 3,739 vehicles
Source: NHTSA ODI recalls file.